Privacy Policy.

When you create an account, post a request, or interact with our platform, we collect information you provide directly. This includes your name, email address, phone number, billing address, and any details you include in your jewelry requests.

We also automatically collect certain information when you visit our site, including your IP address, browser type, device identifiers, pages viewed, and referring URLs. This helps us understand how visitors use LuxBidr and improve the experience.

If you choose to unlock a jeweler's contact information, we collect payment details through our secure payment processor. We do not store full credit card numbers on our servers.

We use your information to operate and improve the LuxBidr marketplace. This includes matching your requests with relevant jewelers, processing payments, sending notifications about offers and messages, and providing customer support.

We may use your email to send platform updates, security alerts, and promotional content. You can opt out of marketing emails at any time through your account settings or the unsubscribe link in each message.

We analyze aggregated, de-identified usage data to understand platform trends and improve features. This data cannot reasonably be used to identify you.

Your identity remains anonymous to jewelers until you choose to unlock their contact information with a deposit. Once unlocked, the jeweler receives your name, phone number, and email address to facilitate the transaction.

We do not sell your personal information to third parties. We share information only with service providers who help us operate the platform — such as payment processors, cloud hosting providers, and email delivery services. These providers are contractually bound to protect your data.

We may disclose information if required by law, to enforce our terms, or to protect the rights, safety, or property of LuxBidr, our users, or the public.

We implement industry-standard security measures to protect your personal information. All data transmitted between your browser and our servers is encrypted using TLS. Sensitive data at rest is encrypted with AES-256.

Access to your information is restricted to authorized LuxBidr employees and contractors who need it to perform their duties. All personnel are subject to confidentiality obligations.

No system is completely secure. While we work hard to protect your data, we cannot guarantee absolute security. If we become aware of a data breach affecting your information, we will notify you promptly and take remedial action.

You have the right to access, correct, or delete your personal information. You can update most information directly in your account settings. To request deletion or export of your data, contact us at privacy@luxbidr.com.

You may request that we restrict processing of your data or object to certain uses. We will honor these requests where required by applicable law, subject to our need to maintain records for legal, security, or business purposes.

If you are a resident of the European Economic Area, you have additional rights under the GDPR, including the right to lodge a complaint with a supervisory authority.

LuxBidr uses cookies and similar technologies to remember your preferences, understand how you use the platform, and personalize your experience. Some cookies are essential for the site to function; others help us improve performance and relevance.

You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of the platform, such as staying logged in or remembering your preferences.

We do not use third-party advertising cookies. Any tracking we perform is solely for platform analytics and functionality.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the revised policy on this page with an updated effective date.

For material changes, we will notify you via email or a prominent notice on the platform before the changes take effect. We encourage you to review this policy periodically.

Your continued use of LuxBidr after any changes constitutes acceptance of the revised Privacy Policy.

If you have questions about this Privacy Policy or how we handle your data, please contact us at privacy@luxbidr.com.

You may also reach us by mail at: LuxBidr, Inc., Attn: Privacy, 429 Lenox Ave, Miami Beach, FL 33139.

We aim to respond to all privacy-related inquiries within 48 hours.